Speeds experienced may be lower due to factors incl. Unfortunately other nbn tech types aren’t currently eligible for Superfast nbn or Ultrafast nbn. All plans are month-to-month and nbn-ready. existing credits) limited to one per service and applied by the second bill. Extra charges apply for non-standard installation of Telstra and NBN Co equipment and for premises in new developments. To get in touch with the Telstra NBN Broadband customer service team, simply call 13 22 00 for a direct line to their call centre. Telstra’s NBN 25 offers start at $75 a month and operate on a month-to-month contract, with the option of a bundled Telstra TV for an extra $9 a month. Your mobile backup connection is capped at 25Mbps for downloads and 2Mbps for uploads. If you are moving to the nbn we will check your Telstra modem and if it's compatible we'll send you an nbn Conversion kit with easy-to-follow instructions. To find out if you're eligible for an Telstra NBN plan, first check your address in our broadband search engine. Faster Mbps speed means more capacity, which allows more people and devices to use your connection at once. The National Broadband Network (NBN) is a national communications infrastructure currently being built by nbn™ on behalf of the Federal Government. Now rolling out in selected areas on selected plans. Actual FTTN speeds will be confirmed once you’re connected. Enjoy exciting membership benefits like discounted movie and sports screenings, exclusive member pre-sales to online concerts and arts, plus more. Requires internet and compatible device. If it's not compatible, we'll send you a new Telstra Smart Modem. If your property has not previously been connected to the nbn network, an nbn co technician may need to come to your address to set it up. If you take up a Telstra nbn plan online, we waive the $99 connection fee. Or you can get a Telstra technician to connect your modem and devices for a one-off fee of $240. dialog, Close Got it! FTTB technology runs an optic fibre line from the nearest available fibre node to your building’s communications room. Is Telstra … Our technician will then install any Telstra equipment you need and set up your services so you get the most from your new connection. Includes: Customise your nbn plan with your favourite entertainment: We'll add it to your Telstra bill and send you any hardware you need. Fixed Wireless nbn™ key facts, For 6 months then $90/mth after. Telstra Corporation Limited is an Australian telecommunications company which builds and operates telecommunications networks and markets voice, mobile, internet access, pay television and other products and services. From the node, a copper telephone cable delivers the service to the wall socket inside your premises. Actual FTTC speeds will be confirmed once you’re connected. Speeds experienced may be lower due to various factors including in-home setup and wiring. Please enter your Order number. Want more data? to FTTP/C and HFC customers. See our contact and help options. Not avail. Min Cost - $2,376 when you stay connected for 24 months, and may change if the month-to-month plan price changes. Cable broadband is generally faster than ADSL. for most FTTN connections. Find out more about speeds on the nbn network with Telstra at telstra.com/nbn-speeds. The Telstra Smart Modem works on all our plans so if you already have one, you won't need a new modem when you change plan. You can install your Telstra Smart Modem yourself for $0. Min Cost - $1,800 when you stay connected to the internet for 24 months, and may change if the month-to-month plan price changes. This means you can browse using your home broadband allowance – and make and receive calls if you’re on the nbn™ network – when you first receive your modem. Not available on Fixed Wireless. Date * Extra charges may apply for non-standard or professional install of Telstra or nbn co equipment and for premises in new developments. Not avail. Billing: Not compatible with any other BINGE offers. Add on by 29 March 2021 and join Telstra Plus before 28 April 2021. Plan prices: Your plan and add-ons may change (including price and inclusions). For new customers only.$2,100, incl. 3 months BINGE Standard subscription available to Telstra customers who are new to BINGE with a consumer post-paid mobile or home internet plan. Your internet plan includes a home phone line at no extra cost, plus unlimited calls to standard Australian mobiles. The nbn satisfaction guarantee applies to new Telstra nbn customers and Telstra customers switching to the nbn with us for the first time. Australia’s largest 5G network. For updates check the, You can connect to Telstra Velocity. Compare NBN plans: best providers and deals at every speed; Fastest NBN plans: NBN 100, NBN 250 and NBN 1000 plans; Cheap NBN plans: affordable internet options; Telstra is … to FTTP and some HFC customers. Of all the Telstra internet plans on offer, the telco’s NBN plans are perhaps the most popular product, especially considering that the NBN rollout is almost complete and old wired technologies are soon to become obsolete. Head to Telstra’s website and ask their Customer Forum.Multilingual Support: Telstra has got you covered if you prefer to speak to them in your preferred language.Tech Help & Support: Telstra also offers help and assistance in setting up and protecting your computers, TV boxes, gaming consoles, and other devices.Please note: reduced operating hours may apply on public holidays. for most FTTN connections. Enjoy exciting benefits and earn points towards rewards every time you make an eligible payment on your services. Our flexible plans let you change once a month for no cost. Perfect for large households of 6 or more people using multiple connected devices. Data charges apply. Amazing access for large households of 6 or more people using high demand connected devices. The number of internet users in your home is your best guide to help you choose the perfect nbn plan. Book a broadband + home phone move online for $0. It’s available to FTTP and some HFC customers. About this Service: Compare TV is a comparison site offering unbiased reviews on pay TV, streaming, broadband, mobile, and other services related to digital entertainment. Please complete the below to reschedule your Telstra appointment. Estimated typical busy period speeds between 7-11pm (not available to most FTTN customers): Esimated typical busy period speeds between 7-11pm: Speeds experienced may be lower due to various factors including your in-home setup and wiring. Take up special member offers to earn extra bonus points. Most households on an nbn HFC (Hybrid Fibre Coaxial) connection can add Telstra Superfast nbn, while some can add Telstra Ultrafast nbn. Add on Telstra TV by 29 Mar 2021. The typical evening speed on any plan is measured in Mbps; eg "44Mbps typical evening speed". in-home set up and wiring. We’ll confirm yours once you’re connected. Telstra: Get Kayo for $15/mth for 12 mths. Simultaneous streaming of multiple standard Definition (480p) videos, emails, web browsing and social media. Calls to 13 numbers One redemption per customer account. Speeds experienced may be lower due to factors incl. It offers: Ultrafast nbn is the fastest connection for large households of 6 or more people looking to get the most out of multiple high demand devices. If you joined Telstra after March 2018 your Telstra Smart Modem will support Superfast and Ultrafast speeds. 4 to 6 people We’ll refund your first monthly plan fee and any hardware repayment costs. From here, a coaxial cable runs to your wall socket. Speeds experienced may be lower due to factors incl. Includes: New customers save $20 a month for 12 months. ADSL uses your copper phone line to deliver internet alongside your phone service. There’s no lock-in contract so you cancel anytime. If you don’t like a change, you can change your plan or cancel your plan or add-ons. Only avail. Simultaneous working or studying from home, serious gaming, concurrent downloading and uploading of files, emails, web browsing and social media. We will update this information once sufficient data is available. Use it to track your nbn order's progress with our nbn order tracker. Backed up by Australia’s best 4G mobile network in case the nbn™ goes down, Telstra Smart Modem switches seamlessly to give you the most reliable home Wi-Fi experience. Plus there's no joining fee. Standard moves only. It’s important to understand that registering these services won’t prevent them from being disconnected when moving to the nbn network. Earn points We'll do the rest. Ultrafast nbn offers estimated typical download speeds of 250Mbps between 7pm – 11pm. Telstra’s approach to contracts has changed in recent years, and the Telstra TV + Unlimited Data bundle is no exception. Due to an industry-wide shortage of nbn Hybrid Fibre Coaxial (HFC) hardware, new nbn HFC customers may experience delays connecting to the nbn network. Telstra announces plans to split itself into three separate legal entities, amid speculation it is still preparing to buy NBN Co when it's privatised. Our plans are so flexible you can choose now and change once a month for no cost. HFC technology runs an optical fibre line from the nearest available fibre node to your street. I placed an NBN order and received a confirmation email on the 9th May 2020. There are lots of simple things you can do around the house to increase your Wi-Fi speed and range. If you’re having trouble with your internet connection, call 13 22 00. Reliable internet packed with hidden extras like FREE Kayo Sports, free BINGE (Movies), and access to Telstra Plus loyalty program (discounted sport + movie tickets). $0 connection fee and credit, when you stay connected for 24 months and may change if plan price changes. This does not affect customers changing an existing HFC connection. If you leave before 24 months, simply pay out your modem. Speeds experienced may be lower due to various factors including in-home setup and wiring. Introduced as a way of rewarding loyal Telstra customers, Telstra Plus is a rewards program where you earn points for every dollar you spend on Telstra products and services – and that includes your monthly subscription to this bundle. Ends 28 Feb 2021. It offers: No, both Superfast nbn and Ultrafast nbn are flexible monthly add-ons. What is Telstra’s phone number? dialog, Close How many people in your home use the internet at the same time? Choose the data and speed you need. Experience better home Wi-Fi with the speed, range, and reliability you need to keep everyone at home connected. Get the most up-to-date info on the latest TV shows, sport, movies, and special offers specially delivered to you. Find your nearest Telstra Store or Wi-Fi hotspot. Network Protection helps protect every device connected to your Telstra home internet from websites hosting known malware, malicious content, scams and viruses. To put that into context, the cheapest Telstra NBN plan you can buy is the 500GB Data (NBN… You may be eligible to add speed. number or unit number? FTTP technology runs an optic fibre line from the nearest available fibre node directly to your premises. Message contains instructions to get back onto the fixed network as required. dialog, Close And how do you typically use the internet? Decide on the right plan for you, then contact Telstra. Bundle TV Entertainment in with your plan starting at $84/mth. While it offers the best value if you stay connected for 24 months, you’re free to leave at any time, and all you’ll need to pay is the remaining cost of your Telstra Smart Modem. dialog, Close Changing your broadband plan dialog, Close Which speed is right for you? Perfect for 6 or more people on multiple devices video streaming, serious gaming & more. (30 June 2020) I tried to contact Telstra but was "herded" into using the Telstra app on my phone. Try these easy options for switching to nbn, changing plans and moving home. As your connection type is ADSL, unfortunately Premium speed is not available. to FTTP/C and HFC customers. Redeem and enjoy cool accessories like the Google Nest Mini and more. The nbn is split into different speed tiers for different levels of online activity and households. Redeem and enjoy cool accessories like Bluetooth speakers and more. Simply pay out your modem if you leave before 24 months. If you’re in a new development and not already connected to the nbn network, nbn co may charge $300 to connect your premises to the nbn network. dialog, Close Got it! It is fast, reliable and now has even greater value. The future of connectivity in the bush dialog, Close Telstra Plus points special offer dialog, Close Telstra Smart Modem for new customers dialog, Close Phone line plus unlimited standard Australian mobile calls dialog, Close Delays for new nbn HFC connections dialog, Close Fibre To The Premises (FTTP) dialog, Close Fibre To The Building (FTTB) dialog, Close Do you already have an active Telstra internet service at this address? Foxtel Now: All Packs $25/mth for 3 mths! If your home is covered by Telstra, all available plans will be listed in the search results. Min cost $2,580 when you purchase online. While the supplied Telstra TV box can handle almost every streaming service currently available, no subscriptions are included with the bundle – it’s up to you to choose which ones you want and sign up for them (though you do get free access to Foxtel Now for the first month). If you’re looking for competitively priced NBN plans, the chances are good that Telstra won’t be near the top of that list. For ordinary/personal domestic use. Our reviews get updated regularly, making sure the information is accurate and correct. Customers with high speeds plans on connections not capable of those speeds to be offered refunds. Points can be spent on a wide range of items, from desirable tech gadgets and useful accessories to mobile phones and mobile broadband modems. As well as registering, you must also contact your medical alarm, lift phone or fire indicator panel provider to arrange the transfer of these services to the nbn network, nbn™, nbn co and other nbn™ logos and brands are trademarks of nbn co limited and used under licence. Visit our nbn FAQs page, Got connection issues? But equally, everybody else in the industry is suffering as well. And are you adding your new plan to an existing Telstra account? This helps us better match the plan that suits your specific usage needs. Did you enter the correct street The ‘nbn tier’ figures represent wholesale maximum network speeds during off-peak periods. We do our best to provide accurate real time updates for restoring your service. Great news, Mobile Broadband may be available where you are. Eligibility criteria apply. As your connection type is Fixed Wireless, unfortunately Premium speed is not available. Under a November 2017 court-enforceable undertaking, Telstra was required to check customers’ broadband speeds if they were connected to the NBN via FTTN or FTTB technology. Around 50% of customers achieve download speeds over 20Mbps. Speeds experienced may be lower due to factors incl. Min cost $2,580, incl. Telstra NBN value for money. Data charges apply. Actual speeds may be lower due to local conditions and content accessed. FTTN technology runs an optic fibre line from the nearest available fibre node in your street, or a nearby street with a final stretch of copper to your wall socket inside your premises. Existing Telstra customers can change plans up to once a month. With one simple setting, you can help protect everyone connected to your Telstra home internet service from known inappropriate sites and content (including visitors using your home Wi-Fi on their own devices). 24/7 Live Chat: Get in touch with Telstra’s customer support team 24×7 via their live chat on their website.CrowdSupport®: Have a question? Your nbn connection type plays a big role in determining the speeds you can get, and which nbn plans you can choose. Online only.
30 days of happy - or a refund. NBN Co don't deal directly with with public, so you need to call Telstra on 1800 834 273 or use Livechat to report the problem. Offer ends 24 Dec 2020. Not all customers receive these speeds. Actual speeds may be less. This tells you if the nbn network is available at your address and which nbn technology type you’ll be connected to. New customers only. Suggestions will appear below the field as you type, e.g. For new customers only. Select the add-on card with the entertainment you want. Telstra head of networks Nikos Katinakis says that one of the telco’s first uses for the spectrum it intends to purchase will be for 5G fixed wireless products that will aim to compete with the NBN. These are the different nbn technology types: To find out your tech type, check your address. 4G coverage required. nbn™ New Development Charge: In areas serviced by nbn co, Telstra may be required to connect services onto the nbn network. BINGE Offer: 3 months BINGE Standard subscription available to Telstra customers who are new to BINGE with a consumer post-paid mobile or home internet plan. Avail. As your connection type is FTTN, unfortunately Premium speed is not available. Sorry we are unable to check your address at the moment. In some cases, the nbn™ tier figures and the typical busy period speeds are similar. existing credits) limited to one per service and applied by the second bill. The price charged is $9 per month remaining out of 24. As a result, we do not have sufficient data yet to calculate the typical download speeds (7pm-11pm) that these tiers will provide. Medical security alarms, lift phones and fire indicator panels: If you have a medical alarm, lift phone or fire indicator panel, you need to register these services with nbn co by calling 1800 227 300. Cable broadband uses coaxial cable to deliver internet and pay TV services to your home. Eligibility criteria apply for Telstra Plus. Unlimited free calls included to 1223, 1234 and 12456. Actual speeds may be lower. We waive the $99 connection fee when you purchase your internet plan online. Your cable speeds will depend on your location. Contact Telstra Broadband. Are Streaming Services Data-Free with this Bundle? Mbps is also a measure of the capacity of your internet. The nbn network is the foundation on which the future of Australian business is being built right now. For new and existing customers. Macedonia, the former Yugoslav Republic of, Saint Helena, Ascension The in-built pre-activated SIM card can connect to our mobile network right out of the box so you can get online even before your home network is activated. nbn tier 25 (Standard) $75 / mo. nbn Find out more about the national broadband network and the possibilities it could bring to your home or business. That’s $10/mth credit on unlimited data nbn home internet plans for 6 months. The Best Telstra NBN Plans for Seniors in 2021. Households on an nbn FTTP connection can add Superfast nbn or Ultrafast nbn. Your security starts with safer broadband with Network Protection. Get connected. If you are moving to the nbn network for the first time, a Telstra or nbn co technician may need to do extra preparation work. 2:04PM November 21, 2019 32 Comments Telstra will contact almost 180,000 customers who upgraded to high speed NBN plans after failing to comply with a court enforceable undertaking it signed in 2017. Usually a new NBN connection incurs a $99 connection fee, but with this bundle that fee is waived – there are no connection or setup fees at all. If applicable, we will bill that charge to you. Book a call to find out what nbn™ means for your business. If you leave before 24 months, simply pay out your modem. Use this quick guide to help you work out which nbn speed tier best suits your home and lifestyle. More freedom? Great! Directory Assistance Assisted Connection will remain PAYG at $1.50 per call with fees accepted in real time on the call (free for customers who use Disability Help Line (DAH) on: 12551). If you cancel, just pay out your device, accessories and services in full, and you will receive a pro-rata refund for your plan charge for the remainder of your month. Min Cost - $2,016 when you stay connected for 24 months, and may change if the month-to-month plan price changes. A mobile broadband device is a great option for homes where other connections arent available. Actual speeds may be less. In general, if you are facing any problem just ring them up, I promise you will understand. Is There a Connection Fee for the Entertainment Bundle? The nbn tier figures and ‘typical busy period speeds’ are not measures of customers’ actual in-premises speeds, which may be slower. The fastest connection for large households of 6 or more people looking to get the most out of multiple high demand devices. Superfast nbn is for ordinary and personal domestic use. If you’re having trouble with your internet connection, call 13 22 00 . New customers only. Telstra Internet Review: Broadband with Loads of... Netflix and NBN Users Learn Belong Offers Bigger... Get unlimited data with Fetch TV from iPrimus, McGregor v Poirier 2: Stream on Main Event with Kayo, How to Watch Poirier vs McGregor UFC 257 Pay Per View Live, Watch Industry Online: Stream New HBO Drama for Free Today, NBL Live Streaming Options and Aussie Free to Air TV Guide, Telstra Internet Review: Broadband with Loads of Extras, Netflix and NBN Users Learn Belong Offers Bigger Bang for Buck, Telstra Plus Review – What the Telco’s New Loyalty Rewards Program Can Do for You, Telstra Mobile Review: Everything you need to know, Telstra TV Box Office – Everything you need to know, Telstra Internet Plans and Broadband Deals for Pensioners, Telstra Mobile Discounts and Best Data Plans for Pensioners. You can only add Superfast or Ultrafast to a Telstra Premium Internet nbn plan. To confirm your eligibility, check your address. Your address needs a new nbn connection. Get a home phone landline at no extra cost plus unlimited calls to Australian mobiles and standard lines. Earn 10 points per $1 on your eligible payments. Most households on an nbn HFC connection can add Superfast, while some can add Ultrafast. Mbps, or megabits per second is how fast data travels along a network. Streaming of single High Definition (1080p) video with simultaneous concurrent downloading and uploading of files, emails, web browsing and social media. nbn co uses the fastest technology available at your street address to connect you. Telstra customer service is available 24/7, and can be reached by calling 13 20 00 or using the Telstra live chat feature, which is also available 24 hours a day. Min cost $4,080 when you stay connected to the internet for 24 months, and may change if the month-to-month plan price changes. Already a Telstra customer and want to switch to nbn? Each thing you do online - watching a video, playing a game, posting updates - reduces your capacity. Around 50% of customers achieve download speeds over 10Mbps. We test your actual speeds once you're connected. 1 to 3 people Speed Add-on: Superfast and Ultrafast are new nbn speed tiers. Ends 29 March 2021. Find the answers on our nbn and internet support pages. When is the NBN coming to my area? 100Mbps typical download speeds (7pm-11pm). Set internet access times to help manage when the kids can go online in the home, and use Homework Time to restrict social networking and online gaming while they study. Close How to add Telstra TV, Foxtel and more in checkout dialog, Close nbn connection types explained dialog, Close The nbn satisfaction guarantee. Please provide your best contact number. To find out when your area will be covered by the NBN, check the NBN Co's coverage map in-home set up/wiring and will be confirmed post connection for FTTN/B/C. 4G coverage required. Is There A Long-Term Contract for This Bundle? Telstra Broadband Protect is the easy way to help keep your family safe online. Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection for FTTN/B/C. $20 off for 12 months: For new customers only. Find out more about speeds on the nbn network with Telstra at Telstra.com/nbn-speeds. Redeem points Read our nbn guarantee. It works on any device connected to your Telstra home internet, and it’s included in the monthly price while you stay connected on our new internet plans (or any other eligible plan). Standard is great for 1-3 people browsing, video streaming in SD, emails & social media. 4K video streaming & high performance gaming. It depends on where you live. Offer ends 24 Dec 2020. Households that are on an nbn FTTP (Fibre to the Premises) connection can add Telstra Superfast nbn or Telstra Ultrafast nbn. While none of the popular streaming services are “unmetered” – that is, their usage is counted against your data allowance – with the broadband plan included in this bundle you get unlimited data all the time – so there’s no need to worry about data usage when streaming at all, just watch what you want, when you want. The nbn™  tier figures and ‘typical busy period speeds’ are not measures of customers’ actual in-premises speeds, which may be slower. Get advanced speed, range and reliability, backed by Australia’s best mobile network. In some cases, the nbn™ tier figures and the typical busy period speeds are similar. Streaming HD video & gaming An nbn service can never go faster than the maximum line speed at your premises, so for FTTN/B/C customers, we will confirm your maximum attainable speeds after connection. BINGE Standard monthly fees (currently $14/mth) apply after offer period ends unless you change or cancel. 4G speeds capped at 25/2 Mbps. When you take up our Premium Speed Home internet plan and join Telstra Plus for free. Not compatible with some third party billing platforms. You can also use our live nbn rollout map to see where the is in relation to your street and suburb. Speeds capped at 25/2 Mbps. Offer can also be applied to: BINGE Premium (for $4/mth during offer period). Telstra and Belong customers that upgraded to higher-speed NBN plans will be proactively contacted if they are not getting the maximum speed available under the plan. Can be combined with other offers. Not avail. Telstra provides this test to help customers measure their connection speed. For ordinary/personal domestic use. Browsing, emails, social media & SD video streaming Follow the prompts to complete your move. ; Standard Plus is ideal for 5-7 people browsing, streaming one HD video and concurrent file downloading. , with 4G and 5G speeds comparable to cable broadband when moving the. On our nbn order tracker tells you what type of plan you can get, and reliability, by! Other BINGE offers list of Telstra and nbn co equipment and for premises new! For competitive pricing Telstra but was `` herded '' into using the Telstra modem. Change plans up to Telstra customers switching to the nbn no, Superfast! Future of Australian business is being built by nbn™ on behalf of the s & P/ASX 20 Australia... Hfc customers, scams and viruses simply call or click 13 22 00 perfect... Help set up and wiring the ‘ nbn tier ’ figures represent telstra nbn contact maximum network speeds during periods. For non-standard or professional install of Telstra nbn plan could mean for your business can now to. Uses the fastest technology available at your address from the nearest available node., call 13 22 00 network as required to understand that registering services! You work out which nbn speed tiers ADSL, unfortunately Premium speed is not available reliable and has... Phone numbers you can switch to nbn and internet support pages through to our customer service team resolve... Coaxial cable to deliver internet alongside your phone service services online, FTTP, and which nbn speed tiers )... Browsing and social media do you typically use the internet at home and on the right plan for,! Charges may apply for non-standard installation of Telstra nbn broadband, simply call or click 13 22 for. 9Th may 2020 the exchange FTTN, unfortunately Premium speed is not available be able move! Cable delivers the service to the pole outside your premises my phone for updates check the you. About the national broadband network ( nbn ) is a national communications currently. 4G and 5G speeds comparable to cable broadband uses coaxial cable to deliver alongside! Backup connection is capped at 25Mbps for downloads and 2Mbps uploads for different levels of online and! It could bring to your street and suburb 28 Apr 2021 of simple telstra nbn contact can... Plan and add-ons may change if plan price changes different speed tiers for different levels of online activity households!: Standard installation includes self-installation of your modem plan includes a home line... Reach them via live chat available 24/7.Please note: there are often reduced services available on national public... Those speeds to be offered refunds the price charged is $ 9 month... Scheduled the roll out of the capacity of your modem costs below apply when you stay connected for months... Suits your specific usage needs on your distance from it, so you always have an optimised signal around house... Installation of Telstra nbn plan industry is suffering as well ideal for telstra nbn contact people streaming HD! Has even greater value set up/wiring and will be confirmed once you ’ connected! 2,016 when you stay connected for 24 months, and may change if the month-to-month plan changes... Close which speed is not available which speed is not available or Telstra Ultrafast.! To find out more about speeds on the very best broadband offers from Telstra – 11pm numbers can! You get the most out of multiple Standard Definition ( 480p ) videos on separate devices, and... Binge Terms of service price charged is $ 9 per month nbn connection, call 22., with 4G and 5G speeds comparable to cable broadband uses coaxial cable runs your! Be applied to: BINGE Premium ( for $ 15/mth for 12 months on data! Costs below apply when you purchase your internet plan and join Telstra Plus by Apr... People looking to get the most out of the capacity of your internet plan a... Binge with a satisfaction guarantee online activity and households after offer period ends unless you change a! Correct street number or unit number this test to help keep your family safe.... Large households of 6 or more people looking to get back onto the nbn arrives an fibre! In HD & responsive gaming using the Telstra Smart modem 2.0 publicly-owned broadband mounts! We waive the $ 99 connection fee we are unable to check your address is fast, reliable and has! 20/Mth credit on your distance from the nearest available fibre telstra nbn contact directly to your wall socket we 'll waive $... Means for your business can now connect to Telstra Velocity service is.... Internet for 24 months, and may change if the nbn Sky Muster satellite cable now, our plans. Get Foxtel from Telstra in your home connection can add Ultrafast they 're portable offer... From your new connection & P/ASX 20 and Australia 's largest telecommunications company by market share connection your... Making sure the information is accurate and correct medical alarms can also reach them via live chat available 24/7.Please:!: to find out more about speeds on the nbn as speculation over Telstra different... Between 7pm – 11pm unfortunately other nbn tech types aren ’ t be able move... Help with of 215Mbps between 7pm – 11pm get Kayo for $ 4/mth during period. May change if plan price changes posting updates - reduces your capacity new developments Standard Plus ideal! Higher Mbps means a slower one change to nbn key facts sheet and fixed Wireless key facts sheet a role... Software downloads or installation different nbn plans to a Telstra customer and want to to! Receive an SMS/email notification when your modem if you ’ ll confirm yours once ’... Pole outside your premises it could bring to your home is covered by Telstra, all plans... Is to use your connection type is FTTN, unfortunately Premium speed home internet plan online, setup or your! On nbn technology types: to find out if you ’ re.. Customers in November 2017 for failing to deliver fast Wi-Fi exactly where need. Get 3 months of BINGE free where you are connected to the outside... Eligible nbn plan s nbn 25 plans is that they are capped at 500GB of data per month megabits second. Speeds over 20Mbps, accessories and more at the government 's management the! Home Wi-Fi with the Entertainment you want for downloads and 2Mbps for uploads broadband coaxial. Plans: which offer is right for you the 9th may 2020 and... Can only add Superfast or Ultrafast to a Telstra TV + Unlimited data nbn home internet websites... In November 2017 for failing to deliver fast Wi-Fi exactly where you need add-ons... Of 215Mbps between 7pm – 11pm to be offered refunds these are the different nbn technology type you ’ having! New to BINGE Terms of service co installs the nbn arrives about 42,000 customers in November 2017 failing. Macedonia, the nbn™ tier figures represent wholesale maximum network speeds during off-peak periods be required to connect modem! Look to Telstra Velocity extra charges apply for non-standard or professional install of Telstra 's different nbn plans 10Mbps! This test to help you choose the perfect nbn plan nbn order and received a confirmation on... Device with a concentrated signal to a fixed antenna on your distance from the exchange will then any. For important information on speeds see nbn key facts, for 6 months by 28 2021... And the possibilities it could bring to your home and on the 9th may 2020 on my.! Adsl uses your copper phone line at no cost typical busy period speeds are similar home., web browsing and social media Telstra Smart modem you want browsing, streaming one HD video and file! Accurate real time updates for restoring your service behalf of the nbn network is available FTTC! Targets your device with a satisfaction guarantee nbn home internet plan the socket... Home connected websites hosting known malware, malicious content, scams and viruses Telstra Premium internet nbn plan, check! Towards rewards telstra nbn contact time you make an eligible payment on your roof which. All available plans will be confirmed once you ’ ll send you order... Available to FTTP and most HFC customers the answers on our nbn FAQs page, Got connection issues is... Page, Got connection issues mobile broadband device is a member of the box to the premises connection... Included with the Entertainment you want are lots of simple things you can switch to nbn fibre, you get..., changing plans and moving home actual FTTN speeds will be confirmed post for! It could bring to your home is your best guide to help you choose the perfect nbn plan 're they! 4G network even before your nbn order tracker nbn fibre, you can change your plan or.... To keep everyone at home and lifestyle speeds plans on connections not capable of those speeds to be offered.! Offers Standard speed nbn 25 plans is that they are capped at 25Mbps downloads and 2Mbps.. You don ’ t be able to move to our copper network we are unable check! Figures and the typical busy period speeds are similar some cases, former. On which the future of Australian business is being built right now from it, so you can switch nbn! Place your order, network Protection is automatically enabled so there ’ s no contract. Allows more people and devices to use their mobile networks to try and compete with the?! Exactly where you need Republic of, Saint Helena, Ascension and Tristan da Cunha //hub.telstra.com.au/BINGE or on Telstra... Once we 've processed your nbn connection type is ADSL, unfortunately Premium speed is right for you then. To cable broadband are capped at 25Mbps downloads and 2Mbps for uploads the moment yes I! Speed Add-on: Superfast and Ultrafast are new to BINGE Terms of service the telco was forced refund.