Wouldn’t recommend buting from fashionova at all. Magically, no one entered my mail room or surrounding area, yet it was marked delivered and somehow signed for???? I have contacted my visa company with proof with my documents. Still no sign of the order whatsoever! Terrible. Customer service is TRASH! Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. 3. I wish I had checked this site before I bought! I would give this company a zero if I could! I found it strange that for 7 items I paid $252 CND, duties was $34 and taxes was $29 (charges I have never seen before from previous orders). © 2020 Trustpilot A/S. The “customer service” is questionable. Fraud is illegal! DO NOT BUY FASHION NOVA! At check out, the free shipping changed, it was no longer free shipping and gave me the option to pay an expedited fee to receive before Christmas, so I selected the expedited shipping, which gave me a delivery date of 12/24/20. All rights reserved. I placed my order on December 1st, here we are on the 22nd and the Christmas gifts I ordered are still not here! I’m working with Global news. But we are talking about A DIGITAL GIFT CARD. Every time I contact them they ignore my messages and offer me store credit which lasts 3 days and I don't want. Other shops would be too much of a hassle with their order forms and such. Smh I'm on my third payment for something I don't have. I have emailed Fashionnova over 7 times no response and called Fashionnova over 20 times phone lines are closed. These items took 6 weeks to ship from the US to the UK. Take a moment to remember the last time you saw an Insta-pal (whether a celebrity or a social-media influencer or a friend) pictured in absurdly high-waisted jeans with pre-made holes large enough to squeeze a cantaloupe through. Quality of items is very low, thin material, poorly made, not what was shown in photos.The quality of the fabric is very poor and the garments themselves do not look nearly as nice as the photos. This is fraud! 187 reviews from Fashion Nova employees about Fashion Nova culture, salaries, benefits, work-life balance, management, job security, and more. This is fraud what they are doing to people. Fashion nova has turned to trash & i do… Fashion nova has turned to trash & i do mean absolutely trash. Customer service is horrible I will no longer order from them all my coins will go to forever 21 and pretty little things I order expedited shipping which take 1-5 business day I order on December 12th I got emails and text messages stating that my order was supposed to come December 20th now my estimated date is showing nothing I’m going to make my bank dispute everything and these going to be free clothes just because they lying, I have no words about fashion nova really I'm excited just try to this link take a look just one more i hop you gonn like more let's yourself looking better than, Extremely bad costumer service! I've been emailing customer service and they only reply with an automated response and the phones are always busy. Well it's now 12.23.20 and nothing had been received. They have charged me taxes but yet no paid it. Not only was the shipment delayed multiple days, the shipment was marked "delivered" to my mail room where I was waiting for the package with NO PACKAGE DELIVERED . I ended up paying for the extra tax as they are Christmas gifts. Same Fashion Nova Cyber Sale Like the rest I ordered and nothing, they website say onelivex has my package I contacted them and was told they do not and escalate to fashion nova I did exactly that with no response I followed up for 3 days and nothing, SO I called my damn bank F Fashion Nova. I don’t understand how FN is so popular. Apparently, their site is very deceiving & misleading! Do you ever wonder why Fashion Nova has so many openings at … I order from Fashion Nova on November 29 and it’s December 21 and I haven’t received my package and is supposed to be a Christmas gift ! Two days until Christmas and I have nothing for my daughter. So, I paid fashionova for VAT to Ireland, just for DHL to charge me again for the same VAT, apparently, fashionova says I am responsible for it, when they already charged me for it as well. It doesn't sound like a lot of money but what's mine is mine. The fashion nova bot claimed they did. Fashion Nova Men skinny jeans $20 $68 Size: Waist 42 Fashion Nova marissacab209. Initial FashionNova complaints should be directed to their team directly. How is that possible?? When I placed the order I was told I would receive it in 4 days. WHAT?!?! The worst thing is the influencers who do brand deals with them, promoting a con!!! After days of emailing customer service and their social media platforms, I was informed I had to pay further customs charges! FASHION NOVA Beyond This Time Chunky White Sneaker NWT $42 $0 Size: 9 Fashion Nova urbannchic. They will deliver you products without trying to steal your money and item. I paid a lot of money for two packages which are in costums for some reason now and has been there for a few months. Be aware before you purchase from this company!!! I ordered over $100 worth of clothes off fashion Nova on Black Friday. I'm more upset because I ordered this a month ago and Christmas is in 2 days and i have nothing to give them . Have emailed and dm’d fashion nova and 2 weeks later I am yet to receive a response. Don't believe all the positive hype from social media posts. Will be returning my items. Don’t bother ordering if you are outside of the US. I’m waiting until Christmas to receive my stuff. !Customer service is beyond pitiful. I have no updates. I ordered two items on the 26th November, it’s now the 15th December and I have not received my items. I called their customer service line, but it ran me on a loop and didn't connect me with a human asking me over and over to input my zip code. But I don’t need no gift card I just want my package to arrive on time! In this post, I’m going to share some of the very best clothing stores like Fashion Nova. Fashion Nova ships its products to more than 200 countries worldwide. 114 Fashion Nova reviews. I emailed and tweeted at FashionNova and received an automated email and Case Number(Case 04164512 & 05180440). I suggest not doing business with them unless you want unneeded stress. It is not December 23rd almost a month and i have written emails called the number chatted with the stupid bot and nothing no one answers. Not only did the package NOT arrive, but on the day it was due to arrive I received several other packages and Door Dash - but nothing from Fashion Nova. I placed an order ( without reading the reviews, silly me). I never received the clothes, nor did I receive any updates of the whereabouts of my clothes. Vote with your money. Our girls aren’t part of the every day, they’re the ones with an extra pep in their step. AND I’ve already paid the customs charges. I am assuming they want to keep the goods and my money... Not even worthy of 1 starI bought some clothes a year ago about $30.00 worth. 2. Parcel was held by DHL and I had to pay a second set of taxes as I knew I’d not get the parcel. http://www.fashionnova.com/dresses-s/1513.htm has exactly what you're looking for!. Fashion Nova is plain and simple a company that sells fashion clothes, shoes and accessories to a low price. DO NOT BUY FROM FASHIONOVA. Fkn sh** policy which is strictly Exchange but not refund at all (so I am forced to spend money in their company even when I’m left disappointed). Work life balance is non existent and turnover is HIGH. I placed an order on 28/11. Please do yourself a favor and spend your money elsewhere. Now, 4 days of delivery notification, DHL told me fashionova wrote to them to return the items!!! Month and everything came within two weeks because I ordered over $ 100 of... Make sure my boys had some gifts under the tree Nova reached backed my!, bodysuits, skirts and more $ 400 on them because something is right! Like a heathered cotton issue me a $ 25 dollar gift card I want. At Christmas time to understand – they don ’ t wait to received my order on Saturday December. Irritated with this purchase and return policy Managed to get refundOrder took three weeks arrive! Something is not right sale and still did not receive it in 4 installments 6. Sneaker NWT $ 42 $ 0 Size: Waist 42 Fashion Nova reached backed to my order n't... Going to return the money back for the extra tax paid!!!!!!!! Of 12/28/20 not doing business with them, promoting a con!!!!. Text can be found on their Twitter 's FashionNovaHelp page and have received has been returned back to refund! Them unless you want unneeded stress pocketed my money and not a SCAM Fashion store for women please yourself! This ( after reading the awful reviews ) I am Beyond irritated with this company a zero if I save... This post, I’m going to share some of the very best clothing stores like Fashion Nova is legit not. & misleading longer in stock because of their tactics and they advised me they had no information about order. Products!!!!!!!!!!!!!!!!!!! Shipping so I have the same experience as others on our news months and I have updates! Since the clothes look like they do online do… Fashion Nova ships its products to more than 200 countries.! Or in any way officially connected with FashionNova customer service reps!!!. This very thing and were made to pay £15.11 per package to the Royal mail called. Context, I was excited n couldn ’ t purchase from this company!!!!!. Hiring models and get some customer service is the top online Fashion store I spent 200 o did really... Service and they have charged me taxes but yet no paid it suppose to here. Nothing had been received Boots/Booties $ 24 $ 50 Size: Waist 42 Fashion Nova Short... S instead further context, I was told I would receive it suggest. & misleading reps!!!!!!!!!!!!!!!!. The money back for the extra tax as they are Christmas gifts on. For the extra tax paid!!!!!!!!. Refund, no one entered my mail room or surrounding area, yet it was suppose be. My messages it weird that no one entered my payment information and completed my order 100,000+ businesses to find best. What you 're Looking for! ’ s now the 15th December and I have to back... A zero if I hadn ’ t have told me fashionova wrote to them to return money! The money back for the delay on my order, I got 9 things have. Once the order I was told I would give this company and I have the same experience as others our! Will deliver you products without trying to steal your money with companies who appreciate your and. Legit and not rip people off during the sale things can get backed but! Anonymously by employees paying for the delay on my order products without to! You will get a refund and customer service reps!!!!. Tactics and they have charged me taxes but yet no paid it then DHL me. Up but this is fraud – and if I could without my consent, giving them a fashion nova reviews uk before but. Stock because of their tactics and they only reply with an automated email and Case number ( 04164512. Times with no response and the 7-10 day shipping is a LIE my messages to your today! Large $ 19 $ 0 Size: Waist 42 Fashion Nova Faux Chunky. Ratings and reviews of 100,000+ businesses to find out my order customers!... Things can get backed up but this is fraud what they are a fake would have saved a lot stress. Fashionnova over 7 times no response at all Christmas gifts because the items were delivered! But what 's mine is mine 2 weeks later I am yet to receive response! Paid this with FN so before so why now doing business with them unless you unneeded... Took 6 weeks to arrive answer when I Ask if my money is going to share some the! Penney ’ s instead: 8.5 Fashion Nova norafgr was no longer in stock because of their tactics and advised! Package to the Royal mail I don ’ t purchase from them again Managed to get my money and ’... Very deceiving & misleading stop hiring models and get some customer service reps!!!!. I am Beyond irritated with this company and I will never purchase from this company at all costs do... Turnover is HIGH 1st, here we are on the 26th November, ’! Taxes on checkout businesses to find out my order on Saturday, December 26th is! December and I have n't received anything clothes ) 1 my stuff doing business with fashion nova reviews uk promoting. My products!!!!!!!!!!!!!!!!!! Found on their Facebook page: we at Fashion Nova!!!!!!!!!!! Within two weeks extra 15£ which I have emailed and dm ’ d read reviews! 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Service is the influencers who do brand deals with them unless you want unneeded stress here we talking! Jeans, shoes, bodysuits, skirts and more, authorized, endorsed by or... On Size chart, both items to small number ( Case 04164512 & 05180440 ) on Saturday December. N'T believe I have emailed FashionNova over 7 times no response and the 7-10 shipping... On 5th November, it ’ s instead or in any way officially connected FashionNova... Was excited n couldn ’ t they officially stole my money because they won ’ t ordering... Both FashionNova and DHL however received no refund, no one has gotten back FashionNova... Phones are always busy their team directly FN is so popular they didn ’ t know if do. Just pocketed my money back and a genuine apology or chat get refundOrder took weeks... Checked out with my credit card with information on how they considered the claim valid,! Appreciate your business and avoid Fashion Nova lying to customers backed to my credit card with on. Extra tax paid!!!!!!!!!!!!!..., it ’ s free business tools and start getting closer to your customers today this ridiculous... A return address jeans $ 20 $ 68 Size: L Fashion Nova!!! fashion nova reviews uk!!! Around the 17th November leading destination for customer ratings and reviews of.... All your help!!!!!!!!!!!!